At Kirakira Couture, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a 30-day return policy.
To initiate a return, please contact our customer support team at info@kirakiracouture.com within 30 days of receiving your item. We will provide you with further instructions and the return address.
Return Address:
KiraKira Couture
1931 S Longwood Avenue
Los Angeles, CA 90016
To be eligible for a return, the item must be in the same condition as when you received it. It should be unworn or unused, with all tags attached, and in its original packaging. Please ensure that you include the receipt or proof of purchase with your return.
Please note that the customer is responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot be held responsible for lost or damaged returns.
Once we receive the returned item and verify its condition, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow a few business days for the refund to reflect in your account.
In case of any questions or concerns regarding our refund policy, please reach out to us at info@kirakiracouture.com. Our dedicated team is here to assist you and ensure a smooth and satisfactory return experience.
